Looking for immediate assistance? Feel free to talk to one of our support agents telephonically any time during our office ours.
0861 692 835
Pop us a quick email with your queries and issues, and we will have them resolved ASAP
support@nxatel.co.za
Enjoy more uptime and productivity with our LTE services for your business.
With just a single device, your entire office or home can be connected to the net – effortlessly

Your business or home can be lit up with internet speeds of up to 3 times FASTER than ADSL and 3G can offer.
You’ll enjoy reliable and undisturbed Internet connectivity. Just take a look at our data packages, and take your pick.
Nxa Bussiness LTE Benefits
24/7 Support – Our cordial support team is ready to assist you need you require their attention. Just pop them an email or call them on our customer support line.
Affordable – We offer the best brands and quality Devices at low-cost prices. There’s simply no better deal elsewhere.
Speedy delivery – As soon as your upfront Device payment has cleared, we will deliver your device within 48hours – FREE of charge. One of our consultants will call you to confirm delivery as soon as your payment has been cleared
Convenience – No cables, no lines and no tangles; just wireless connectivity.
Frequently Asked Questions
If you still need help call us on 0861692835.
If you still need help call us on 0861692835
General
These Mobile Devices are only available to South African Residents. Pro-rata billing applies to all packages. Customers will be subject to a credit vet when purchasing a 24 month contract.
Please Note: The Huawei B315 LTE Router only uses a STANDARD SIM card. Inserting any other sized SIM cards into this Device may cause damage to it and void the warranty.
RICA/FICA Process
Before you can receive your package, you will be required to provide RICA/FICA documents in order for us to RICA your SIM card and for verification purposes.
Download speed and Battery Life are dependent on a variety of factors such as number of devices connected and signal strength.
Delivery
Delivery is free of charge
We contact each of our clients individually within 2 Business Days (upon approval of the debit order). Final delivery will then be subject to client’s availability.
Deliveries take place during business hours (8am – 5 pm) on weekdays (Mondays – Fridays), weekends are excluded from all time calculations.
Delivery times stated do not include additional delays for payment clearance.
A delay of up to 5 working days can be expected with Debit Orders for verification and clearing of funds (depending on the bank payment is made from).
Out-of-Bundle service
This service is not mandatory, and clients may opt-in (or out) at any time by contacting our support team on 0861NXATEL or email them on on support@nxatel.co.za.
Top-up Data Rollover
All Data Top-ups purchased will expire at the end of the month. For example, if you buy a data top-up on 15th of May, your top-up data will expire at midnight on the 30th of June.
Please Note: The Huawei B315 LTE Router only uses a STANDARD SIM card. Inserting any other sized SIM cards into this Device may cause damage to it and void the warranty.
LTE
All SIM cards obtained directly from Nxatel are LTE enabled by default.
Liability
Nxatel will not be held liable for the loss, damage or theft of the broadband equipment that arises out of the provision, installation or maintenance of the broadband service.
Device Guarantee & Warranty
There is a 12 month carry-in guarantee cover on all Nxatel Devices. Please note that lightning damage is not included in this warranty. Should a client wish to return the Device, we will only honour the guarantee if the Device and all its components as originally supplied are provided.
Head Office
U2, Enterprise Building, The Innovation Hub, Allan Cormack Street2015 © All Rights Reserved. Privacy Policy | Terms of Service