Looking for immediate assistance? Feel free to talk to one of our support agents telephonically any time during our office ours.
0861 692 835
Pop us a quick email with your queries and issues, and we will have them resolved ASAP
support@nxatel.co.za
First of all, Say goodbye to ADSL and hello to wireless Home LTE.
Your home can now spring to life, wirelessly and hassle free with this awesome Phone and Router combination. The perfect telephone package for the modern home.

Gone are the days when telephones came with Lan cables.
Our Home LTE upgrades your home, small office or home office telephone line from ADSL to our wireless LTE network.
So instead of your traditional wired telephone, you’ll receive a free Cordless Phone and LTE Router.
Coupled with an affordable Data package, home telephony has never been so simple.
In conclusion, Nxatel will provide superior Home LTE to you.
LTE Nxa Benefits
24/7 Support – Our cordial support team is ready to assist you need you require their attention. Just pop them an email or call them on our customer support line.
24/7 connectivity – Your cordless phone will always be connected on your LTE line, never having to miss out on any calls anymore..
Free Number porting – We move your number onto Nxatel’s powerful Network for free..
Multiple users – Connect up to 5 cordless phones and accounts onto one base.
VoIP line – A wireless telephone line, routing all calls over the internet.
Convenience – No cables, no lines and no tangles. Both wireless, allowing you to take your phone anywhere around the house.
Affordable – A free Device and Phone, all that you pay is for data and talk minutes.
Quality - HD (high definition) sound quality available
Free Calls – Make free Nxatel-to-Nxatel calls
Plug and play – no installations required, just plug it directly into your router
Frequently Asked Questions
General
These Mobile Devices are only available to South African Residents. Pro-rata billing applies to all packages. Customers will be subject to a credit vet when purchasing a 24 month contract.
Please Note: The Huawei B315 LTE Router only uses a STANDARD SIM card. Inserting any other sized SIM cards into this Device may cause damage to it and void the warranty.
RICA/FICA Process
Before you can receive your package, you will be required to provide RICA/FICA documents in order for us to RICA your SIM card and for verification purposes.
Download speed and Battery Life are dependent on a variety of factors such as number of devices connected and signal strength.
Delivery
Delivery is free of charge
We contact each of our clients individually within 2 Business Days (upon approval of the debit order). Final delivery will then be subject to client’s availability.
Deliveries take place during business hours (8am – 5 pm) on weekdays (Mondays – Fridays), weekends are excluded from all time calculations.
Delivery times stated do not include additional delays for payment clearance.
A delay of up to 5 working days can be expected with Debit Orders for verification and clearing of funds (depending on the bank payment is made from).
Top-up Data Rollover
All Data Top-ups purchased will expire at the end of the month. For example, if you buy a data top-up on 15th of May, your top-up data will expire at midnight on the 30th of June.
Please Note: The Huawei B315 LTE Router only uses a STANDARD SIM card. Inserting any other sized SIM cards into this Device may cause damage to it and void the warranty.
LTE
All SIM cards obtained directly from Nxatel are LTE enabled by default.
Liability
Nxatel will not be held liable for the loss, damage or theft of the broadband equipment that arises out of the provision, installation or maintenance of the broadband service.
Device Guarantee & Warranty
There is a 12 month carry-in guarantee cover on all Nxatel Devices. Please note that lightning damage is not included in this warranty. Should a client wish to return the Device, we will only honour the guarantee if the Device and all its components as originally supplied are provided.
Out-of-Bundle service
This service is not mandatory, and clients may opt-in (or out) at any time by contacting our support team on 0861NXATEL or email them on on support@nxatel.co.za.
Head Office
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