Looking for immediate assistance? Feel free to talk to one of our support agents telephonically any time during our office ours.
0861 692 835
Pop us a quick email with your queries and issues, and we will have them resolved ASAP
support@nxatel.co.za
Now you don’t have to spend hundreds of Rands in airtime to make calls to your loved ones.

We all prefer texting because making calls has become quite expensive.
Our VoIP minutes reduce those costs and allow you to call your loved ones over the internet and at affordable rates.
Enjoy these VoIP minutes on your Nxatel mobile application or on your cordless phone.
VoIP Minutes Nxa Benefits
24/7 Support – Our cordial support team is ready to assist you need you require their attention. Just pop them an email or call them on our customer support line.
Affordable – Significantly reduces your costs when making phone calls.
Powerfull Coverage – Our VoIP minutes are powered by Nxatel

Grand wireless devices to suite your connectivity needs.
The Huawei E5330 is small enough to fit comfortably into your palm.
DThe design blends elegance and practicality to deliver portable network in style.
With the Huawei E5330 you can explore the web faster.
That’s less waiting while you download and upload your music, videos, and favorite content.
Connect with your friends and family to share your wireless connection.
The Huawei E5330 provides access for up to 10 different devices simultaneously, be it laptops, mobiles phones, and tablets.
This Huawei device works with a Standard SIM card.1 Year Warranty from date of purchase.
Uploads up to 50 Mbps2
Downloads up to 150 Mbps2
Connect up to 32 Wireless Devices
2 x External Antennas
Coloured LED Display
Wi-Fi Connection Number : 10
Width : 92.8mm
Height : 60mm
Depth : 13.8mm
(Physical dimensions: 92.8 x 60 x 13.8mm)
Weight : 120g (including battery)
Capacity: 3.7V, 1500mAh
Max working time: 6 hours
Max standby time: 300 hours (while Wi-Fi is off )
3G: UMTS/HSUPA/HSPA+
2G: GSM/GPRS/EDGE
3G: 900MHz/2100MHz
2G: 900MHz/1800MHz
Wi-Fi protocol: 802.11b/g/n
3G Mobile Wi-Fi Device
Battery
USB cable
Windows XP
Windows Vista
Windows 7
Windows 8
Mac OS X 10.5
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8.
With speeds of up to 150Mbps through its Gigabit Ethernet port, we offer you the best wireless solutions for your home.
The B315 lets you connect using prepaid 4G SIM cards, and offers wireless access for up to 32 devices.
Going wireless means saying goodbye to Lan cables being installed in your home, so you can connect to the internet effortlessly and hassle free.
Uploads up to 50 Mbps2
Downloads up to 150 Mbps2
Connect up to 32 Wireless Devices
2 x External Antennas
Wi-Fi Connection Number : 32
Width : 186mm
Height : 139mm
Depth : 46mm
(Physical dimensions: 186 x 139 x 46 mm)
Weight : 275g
2G: GSM/GPRS/EDGE
3G: UMTS/HSUPA/DC-HSPA+
LTE: FDD, LTE: TDD
LTE FDD: 1800/2600 MHz
LTE TDD: 2300 MHz
3G: 900/2100MHz
2G: 850/900/1800/1900MHz
Wi-Fi protocol: 802.11b/g/n
LTE Broadband Device
Power plug
150Mbps DL/50Mbps UL
Windows XP
Windows Vista
Windows 7
Windows 8
Mac OS X 10.5
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8
Frequently Asked Questions
General
These Mobile Devices are only available to South African Residents.Pro-rata billing applies to all packages.Customers will be subject to a credit vet when purchasing a 24 month contract.
Please Note: The Huawei B315 LTE Router and the Huawei E5330 Mobile Router only use STANDARD SIM cards. Inserting any other sized SIM cards into these Devices may cause damage to them and void the warranties.
RICA/FICA Process
Before you can receive your package, you will be required to provide RICA/FICA documents in order for us to RICA your SIM card and for verification purposes.
Download speed and Battery Life are dependent on a variety of factors such as number of devices connected and signal strength.
Delivery
Delivery is free of charge
We contact each of our clients individually within 2 Business Days (upon approval of the debit order). Final delivery will then be subject to client’s availability.
Deliveries take place during business hours (8am – 5 pm) on weekdays (Mondays – Fridays), weekends are excluded from all time calculations.
Delivery times stated do not include additional delays for payment clearance.
A delay of up to 5 working days can be expected with Debit Orders for verification and clearing of funds (depending on the bank payment is made from).
Out-of-Bundle service
This service is not mandatory, and clients may opt-in (or out) at any time by contacting our support team on 0861NXATEL or email them on support@nxatel.co.za.
Top-up Data Rollover
All Data Top-ups purchased will expire at the end of the month. For example, if you buy a data top-up on 15th of May, your top-up data will expire at midnight on the 30th of June.
Please Note: The Huawei B315 LTE Router only uses a STANDARD SIM card. Inserting any other sized SIM cards into this Device may cause damage to it and void the warranty.
LTE
All SIM cards obtained directly from Nxatel are LTE enabled by default.
Liability
Nxatel will not be held liable for the loss, damage or theft of the Devise that arises out of the provision, installation or maintenance of the broadband service.
Device Guarantee & Warranty
There is a 12 month carry-in guarantee cover on all Nxatel Devices. Telkom modems are covered by a 12-month carry-in guarantee. Please note that lightning damage is not included in this warranty. Should a client wish to return the Device, we will only honour the guarantee if the Device and all its components as originally supplied are provided.
Head Office
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